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NTPC Limited

(A Government of India Enterprise)

Kahalgaon Super Thermal Power

NOTICE INVITING TENDER (NIT)

FOR

Rate Contract for running & Maintenance of Mansarovar Guest House and Russian Field Hostel of NTPC-kahalgaon

(Domestic Competitive Bidding)

NIT No: 40035621	Date:31.03.2015
Bidding Document No: CS:8643

1.0NTPC invites on-line bids from eligible Bidders for aforesaid package, as per the scope of work briefly mentioned hereinafter:

2.0Brief Details

NIT No.	40035621
NIT Date	31.03.2015
Document Sale Commencement Date & Time	31.03.2015 10:17:35
Document Sale Close Date & Time	24.04.2015 17:30:00
Source of IFB/NIT	Kahalgaon Super Thermal Power
Contract Classification	Works Contract
Last Date and Time for Bid submission	09.05.2015 15:30:00
Technical Opening Date & Time	09.05.2015 15:31:00
Bid Opening Date & Time	10.05.2015 15:31:00
Cost of Bidding Documents in INR	945.00
EMD in INR	89000.00
Pre-Bid Conference Date & Time (if any)
Last Query Date (if any)	30.04.2015

3.0 Bid Security and Integrity Pact (if applicable) shall be submitted in a sealed envelope separately offline by the stipulated bid submission closing date and time at the address given below. Any bid without an acceptable Bid Security and Integrity Pact (if applicable) shall be treated as non-responsive by the employer and shall not be opened.

4.0 A complete set of Bidding Documents may be downloaded by any interested Bidder on payment (non-refundable) of the cost of the documents as mentioned above in the form of a crossed account Payee demand draft in favour of NTPC Ltd., Payable at KAHALGAON or directly through the payment gateway at our SRM Site (https://etender.ntpclakshya.co.in/sap/bc/gui/sap/its/bbpstart). For logging on to the SRM Site, the bidder would require vendor code and SRM user id and password which can be obtained by submitting a questionnaire available at our SRM site as well as at NTPC tender site (www.ntpctender.com). First time users not allotted any vendor code are required to approach NTPC at least three working days prior to Document Sale Close date alongwith duly filled in questionnare for issue of vendor code and SRM user id/password.

5.0 Brief Scope of Work & other specific detail SPECIAL INSTRUCTION TO TENDERERS

This special instruction supplements the General Conditions of Contract and shall be considered as part of the Contract Document. Where this special instruction is at variance with the corresponding conditions, stipulation, specifications, etc. elsewhere in the Tender Document, this special instruction shall prevail. "Before submitting the tender, the tenderer will be deemed to have satisfied himself by actual inspection of the site, locality of the works, the geological and weather conditions of the site, approaches, availability of materials, camping facilities for his manpower etc. and ensure that all conditions liable to be encountered during execution of the works are taken into account and that, the rates he enters in the tender are adequate and are inclusive of such conditions."

SCOPE OF WORK

1.The Guest House/Transit Accommodation at NTPC Limited, Kahalgaon consists of Mansarovar Guest House 10 rooms and 05 Suite alongwith kitchen, 02 dinning halls, lounge, Store Room and Russian Hostel.

2.Provision of Caretaking of Guest House including reception (front desk), facilitating accommodation and allied services for comfortable stay of employees/guests of NTPC Limited and catering are the main activities of this contract.

3.Reception Services : The following reception services will be ensured by the agency :

i)Manage the Reception counter by a professional and experienced person to attend the guest(s) and attend the telephone calls / enquiries with decent and hospitable manner.

ii)Allot the rooms in the Guest house as per the directive received from the Guest House In-charge

iii)Maintain the check-in and check-out Registers/Records;

iv)Maintain the Complaint/Feedback Register which should be readily available on demand;

v)To Report the Room-wise Occupancy status every morning to the Incharge Guest house;

vi)To ensure overall cleanliness in the surrounding areas of the Reception Counter, sitting area;

vii)To Report non functional electrical gadgets (Geyser, Fan, lights, AC etc) and civil / plumbing related complaints of the rooms and other common areas to the Incharge, Guest house. A register to be maintained for this purpose, room-wise and the same to be brought to the notice of the Guest house- Incharge, daily.

viii)Further, the payment from the guests for stay, meals etc, as per applicable rates will be collected by the agency or their representatives by issuing proper receipt on behalf of NTPC Limited and the collected amount will have to be deposited by the agency in Bank on weekly basis and forward copies of receipt to HR and Finance. In this regard the agency is required to maintain a proper room rent register or/and computer generated report, as per the instruction of the Guest House incharge.

ix)The reception should be manned round the clock.

4.Maintenance /Operation: Maintenance and up-keep of common areas of Guest House /Transit Camp apart from the rooms of GH/Transit Camp as described at 1 above. Regular maintenance and cleaning of area under the scope of this contract by using proper tools, tackles & equipments and catering are the parts of this contract. Proper regular care for the safe maintenance of fittings, fixtures, T.V. equipments and furniture will be the sole responsibility of the agency. Any damage and or loss caused to the above either by the agency himself or by any of his employees shall be made good by the agency at his own cost immediately.

5.Readiness of room for guests

(i)The agency shall be responsible to keep room/s ready in all respect within 01 hr. of the vacation of the room/s by the guest/s.

(ii)The agency shall ensure that linen of rooms during the stay of guests is changed on every alternate day.

(iii)The agency shall be responsible to replace linen of rooms in case room remains vacant for more than 03 days.

(iv)The agency will also ensure that linen is changed as & when requested by the guest/s. However, the charges for cleaning of the linen will be directly borne by NTPC under a separate contract awarded to a laundry.

(v)The availability of toiletries, mosquito repellent, Naphthalene balls, toilet paper rolls and functionality of mosquito repellent machines shall be ensured.

6. Special Events Arrangements: There may be special arrangements organized besides regular activities in which the agency may be asked to provide the services. For such arrangements if additional manpower is required, the payment for the same will be made as per rate of additional manpower as per BOQ.

7. Catering Services:

It is prime responsibility of the Service Provider to provide excellent catering services as follows: a) Morning tea/coffee

b) Breakfast c) Lunch

d) Evening Tea & Snacks e) Dinner

f) A La Carte items as per request

g) Packed lunch, properly and hygienically packed in boxes at the instructions of the In-charge guest house/Designated HR persons as and when required.

The detailed scope of work and other terms and conditions shall be as per enclosed documents in c-folder.

6.0 Prospective bidders from U.P. State are compulsorily required to provide TIN number at the time of purchase of bidding documents.

7.0 Qualifying Requirements for Bidders:

9. Qualifying Requirements of Bidders:

01. The intending bidder must have successfully executed the work of running & maintenance of #Guest House/Transit Camp/Management Training Institute# of central Govt. Department/PSUs or running and maintenance of 2 Star (or above) Hotels during last seven(07) years ending las day of month previous to the one in which applications are invited which should be either of the following :

(a)Three similar works each costing not less than an amount of Rs. 17.73 Lakhs.

(a)Two similar works each costing not less than an amount of Rs.22.16 lakhs..

(b)One similar work costing not less than an amount of Rs.35.46 lakhs..

9.2 Average annual financial turnover of the bidder during last three(03) year ending 31 March of the previous financial year should be at least Rs.22.16 Lakhs.

Note:

a)Other income shall not be considered for arriving at annual turnover.

b)In cases where audited results for the last preceding financial year are not available, certification of financial statements from a practicing Chartered Accountant shall also be considered acceptable.

c)The word #executed# means that the bidder should have achieved the progress specified in the QR even if the total order is not completed / closed. The same shall be supported by documentary evidence issued by the owner.

d)Similar orders means Running & Maintenance of #Guest House/Transit Camp/Management Training Institute# of central Govt. Deptt/PSUs or running and maintenance of 2 star (or above) Hotels #.

8.0Issuance of Bidding Documents to any bidder shall not construe that bidder is considered qualified.

9.0 NTPC reserves the right to reject any or all bids or cancel/withdraw the NIT for the subject package without assigning any reason whatsoever and in such case no bidder/intending bidder shall have any claim arising out of such action.

10.0 Address for Communication

AGM(C&M), NTPC-KAHALGAON, POST : KAHALGAON STPP,

BHAGALPUR, BIHAR-813214

Websites: https://etender.ntpclakshya.co.in/sap/bc/gui/sap/its/bbpstart or www.ntpctender.com or www.ntpc.co.in