Name of Package: Running & Maintenance contract for NTPC guest house at Hazaribagh ( Part-A) & Ranchi (Part-B).

NTPC Limited

(A Govt. of India Enterprise)

NORTH KARANPURA SUPER THERMAL POWER PROJECT

M R COMPLEX, Pugmil Road

Dist. Hazaribagh, Jharkhand-825301

Phone No- 06546-270005 Fax No- 06546-260034

NIT No.: 9900132208

(DOMESTIC COMPETITIVE BIDDING)

NTPC Limited invites online bids from eligible bidders for Running & Maintenance contract for NTPC guest house at Hazaribagh ( Part-A) and at Ranchi ( Part-B):

NIT Subject	Running & Maintenance contract for
	NTPC guest house at Hazaribagh ( Part-
	A) & Ranchi (Part-B).
NIT No.
Estimated Cost (INR)	(a) Running and maintenance of GH/TC at
	Hazaribagh=Rs 24,88,015.00
	(b) Running and maintenance of GH/TC at
	Ranchi=Rs 29,65,041.00
	Total=Rs 54,53,056.00
Contract Period	Two Years (24 months)
Earnest Money Deposit (INR)	1,10,000.00
Cost of Tender Documents (INR)	1,026.00
Bid Document Sale Start Date	20.02.2015
Bid Document Sale Close Date	20.03.2015
Last Date & Time for Receipt of Bids	10.04.2015 & 15:00:00 Hrs
Technical Bid Opening Date & Time	10.04.2015 & 15:30:00 Hrs
Price Bid Opening Date & Time	Shall be intimated separately by NTPC

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Name of Package: Running & Maintenance contract for NTPC guest house at Hazaribagh ( Part-A) & Ranchi (Part-B).

QUALIFYING REQUIREMENTS for “Running & Maintenance contract for NTPC guest house at Ranchi & Hazaribag.”

PRE-QUALIFYING REQUIREMENTS:

1.GENERAL REQUIREMENT:

1.1The bidder may be a proprietary firm, Partnership firm, Limited Company, Registered Cooperative society, corporate body legally constituted possessing the required licenses, registrations etc as per law valid at least for 12 months from the date of the opening of tender.

1.2The bidder must have experience of Running, Maintenance and catering services of Guest Houses/Transit Camp/Management Training Institute of Central Govt

Deptts/PSUs/Large Organization of repute/2 Star (or above star) hotels for last 03 years ending 31st March 2014.

1.3Average annual financial turnover during the last 3 years, ending 31st march of the previous financial year, should be at least Rs. 7.47 lakhs for Part-A, Rs. 8.90 lakhs for Part-B and Rs. 16.36 lakhs for both (Part-A + Part-B).

1.4Bidder should have successfully completed similar works during last 7 years ending last day of month previous to the one in which applications are invited (Date of NIT) either of the following:

a.Three similar completed works, each costing not less than the amount equal to Rs.9.95 Lakhs for Part-A, Rs.11.86 lakhs for Part-B and Rs. 21.81 lakhs for both Part (A+B), or

b.Two similar works, each costing not less than the amount equal to Rs. 12.44 lakhs for Part-A, Rs. 14.83 lakhs for Part-B and Rs. 27.27 lakhs for both Part (A+B), or

c.One similar completed work costing not less than the amount equal to Rs.19.91 lakhs for Part-A, Rs. 23.72 lakhs for Part-B and Rs. 43.63 lakhs for both Part (A+B)

“Similar Completed Works” means ”Running, Maintenance and catering services of Guest House/Transit Camp/Training Institute of Central Govt. depts./ PSUs/ Large Organization of repute/2 Star (or above star) Hotels having minimum 08 nos. of rooms for Part-A, 7 nos. of Rooms for Part-B and 15 nos. of Rooms for both Part (A+B) during the last seven years.”

Note:

•The completed cost of the work may be updated @ 8% compounded for each completed year ending March 31.

•Bidders should attach self attested certificates along with tender on the date of the submission for assessing pre-qualification.

2.CONTRACT ELIGIBILITY CRITERIA:

Further, the contract eligibility includes the following:

2.1Experiences on similar completed works executed during the last seven years and details like monetary value, clients, proof of successful completion.

2.2Documentary evidence of adequate financial standing, certified by Bankers, Audited Profit & Loss A/c and Balance Sheet, annual turnover in last three years, access to adequate working capital. In case where audited result of last (preceding) financial year is not available, certificate of financial statement from a Chartered Accountant shall also be considered acceptable.

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Name of Package: Running & Maintenance contract for NTPC guest house at Hazaribagh

(Part-A) & Ranchi (Part-B).

2.3On the Guest House contract works of NTPC, the agency shall deploy its own regular employees and no subcontracting, in any form is allowed. Key personnel available and proposed to be engaged for management and supervision of the Guest House/Transit Camp, their qualifications and experience-valid certificates by a recognized University, Technical board or Ministry of Government of India would only be taken cognizance of.

2.4The minimum qualification and experience* of the personnel proposed to be engaged may be as under-

Manager-

Diploma in Hospitality Management or Hotel Management with minimum 03 years of experience

Or

Graduate with minimum 07 years of experience.

Or

12th pass with minimum 10 years of experience.

Supervision-

Graduate and minimum 02 years of experience. Or

12th pass and minimum 05 years of experience.

Cook-

8th pass and minimum 05 years experience

Bearer-

8th pass and minimum 02 years of experience.

Sweeper/Cleaner/Housekeeping staff-

Literate (at least should be able to speak and read local languages)

*Experience should be in Guest House/Transit Camp/Management Training Institute of Central Govt. depts./ PSUs/Large Organizations of repute/2 star (or above star) Hotels.

Further, the character and antecedent report of the personnel proposed to be engaged should be clean. It shall be the responsibility of the agency to submit to NTPC, such verification report in respect of the staff proposed to be engaged from a statutory authority before deployment of the person on the work.

2.5Information regarding projects in hand, current litigation, orders regarding exclusion/expulsion or black listing if any

SAILENT TECHNICAL FEATURES:

Salient Technical features of the services covered in NIT No. 9900132208 are mentioned below. These salient technical features are mentioned only to facilitate the prospective bidders to prima facie understand the requirements under and shall not in any way limit or alter the scope of work and services covered in the Bidding Documents. Detailed provisions in regard of scope of work and technical features/specification of services, contained in the Bidding Documents shall be final and binding.

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Name of Package: Running & Maintenance contract for NTPC guest house at Hazaribagh

(Part-A) & Ranchi (Part-B).

i.NTPC Guest House at Ranchi situated at (a)S.K.Satapathy Green Residency,Ranchi

(b)F-9 ,HEC Limited,Ranchi w.e.f. As per intimation by EIC. for a period of 24 months.

And

ii.NTPC Guest house situated at Sishir Kr Shaw, Zulu Park, Hazaribag w.e.f. As per intimation by EIC as per the scope of work indicated hereafter.

The scope includes the following Activities:-

Provision of Caretaking of above Guest Houses including reception, facilitating accommodation and allied services for comfortable stay of employees/guests of NTPC Limited and catering are the main activities of this contract. The job includes briefly following activities:

1.Reception Services: Manage the Reception counter by a professional and experienced person to attend the guest(s) and attend the telephone calls / enquiries with decent and hospitable manner etc.

2.Maintenance /Operation: Regular maintenance and cleaning of area are under the scope of this contract by using proper tools, tackles & equipments and catering are the parts of this contract and other related works.

3.Readiness of room for guests: The agency shall be responsible to keep room/s ready in all respect within 01 hr. of the vacation of the room/s by the guest/s and other related works.

4.Special Events Arrangements: There may be special arrangements organized besides regular activities in which the agency may be asked to provide the services.

5.Catering Services: It is prime responsibility of the Service Provider to provide excellent catering services as per the details provided.

6.Cleaning Services: Cleaning of kitchen, Guest House rooms and all the toilets at Guest House/ Transit Camp, washbasins in Dining hall, store and equipments used by agency will be the responsibility of the agency. The following jobs are to be carried out under Cleaning Service:

i.Daily Cleaning

ii.Weekly Cleaning

iii.Monthly Cleaning

7.Washing/dry cleaning of linen: The agency shall be responsible for washing/dry cleaning of linen including curtains/blankets and other related items.

8.Provision of toiletries:

The agency will provide list of Toiletries used in Guest House as per Annexure-E (refer in details NIT).

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Name of Package: Running & Maintenance contract for NTPC guest house at Hazaribagh ( Part-A) & Ranchi (Part-B).

GENERAL CONDITIONS:

1.0Tender documents shall be issued to intending bidders on request. However such issue of tender documents shall not construe that the bidders are considered qualified. Pre qualification will be reviewed at the time of bid evaluation.

2.0Work Order / Award letter / Purchase Order with Value along with relevant proof of execution

/Completion Certificate, Scope of Work and Bill of Quantity are to be submitted along with Technical Bid in support of meeting the qualifying requirement.

i.Balance sheet, Profit and Loss account for previous 03 financial years.

ii.Necessary documents in support of other QR Criteria.

3.0Tender documents are available on NTPC e-Tender site. Bidders are required to download the bid document on payment of tender fee. Any prospective bidder who is not interested downloading through NTPC e-Tender site may collect the bid documents on submission of requisite cheque/demand draft to the Package- in-charge/Contact person as mentioned in the Bid Invitation.

4.0To obtain the tender documents, tender fee(i.e. cost of bid document) can be paid through online payment gateway or through DEMAND DRAFT/PAY ORDER/BANKER’S CHEQUE drawn in favour of “NTPC Ltd.” payable at HAZARIBAG. The tender fee in the form of demand draft/pay order/banker’s cheque (as the case may be) .

5.0Eligible Micro and Small Enterprises (MSEs) registered with National Small Scale industries Corporation. (NSSIC) or Units registered With JHARKHAND SSIDC are exempted from payment towards cost of bidding documents and EMD subject to their producing valid documentary evidence with regard to eligibility.

6.0Tender shall be received up to 3.00 PM and opened at 3.30 PM on Scheduled Bid Opening Date in the presence of bidders or their representatives, who may like to be present. NTPC takes no responsibility for delay, loss or non-receipt of documents sent by post/courier.

7.0Original Earnest Money Deposit(Bid Security) along with Letter of Undertaking in line with proforma enclosed in Bidding Documents shall be submitted separately off-line in a sealed envelope which will be superscripted on top as under:

“Earnest Money Deposit” and “Letter of Undertaking” for Running and Maintenance Contract for NTPC Guest House at Hazaribagh (Part-A) & Ranchi (Part-B) for North Karanpura STPP NIT No: 99000132208 BOD (Technical) due on : 10.04.2015

From: …......................................................................................(Name of company) before techno-commercial bid submission date at the address given below. However, the said envelope should reach NTPC office at least 4 hours prior to the deadline for

techno-commercial bid submission date and time i.e. by 11:00 hrs on scheduled BOD.

IN CASE OF NON-RECEIPT OF AN ACCEPTABLE BID SECURITY (EMD) IN A SEALED ENVELOPE AS ABOVE, THE BID SHALL BE REJECTED BY THE EMPLOYER AS BEING

NON-RESPONSIVE.

8.0The bidder along with its associate / collaborators / sub-contractors / sub-vendors / consultants / service providers shall strictly adhere to the Fraud Prevention Policy of NTPC displayed on its tender website htpp://www.ntpctender.com and shall immediately apprise the Employer about any fraud or suspected fraud as soon as it comes to their notice. A certificate to this effect shall be furnished by the bidder along

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Name of Package: Running & Maintenance contract for NTPC guest house at Hazaribagh ( Part-A) & Ranchi (Part-B).

with his bid. If in terms of above policy it is established that the bidder / his representatives have committed any fraud while competing for this contract then the bid security of the bidder shall be forfeited.

9.0NTPC reserves the right to reject or accept or split any or all offers without assigning any reason whatsoever.

10.0First time users who have not been allotted any vendor code are required to approach NTPC at least three working days prior to Document Sale Close Date as explained in the tender documents with following documents

10.1copy of pan card

10.2cancelled cheque

10.3Vendor details and EFT form completely filled in as per the format enclosed in detailed NIT.

11.0Any request/communication shall be made to Addl. General Manager (C&M) at the address given as under.

ADDRESS FOR COMMUNICATION

Addl. General Manager (C&M)

NTPC Limited.

NORTH KARANPURA SUPER THERMAL POWER PROJECT,

M R COMPLEX, PUGMIL ROAD,

HAZARIBAG – 825 301, (JHARKHAND)

PHONE: 06546 – 270005

FAX: 06546 – 260034,

Email:

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